Additional protocols and guaranteed cleanliness standards to ensure heightened health and safety measures for guests seeking peace of mind in the Caribbean.
For nearly 40 years, Sandals has adhered to the highest standards of cleanliness and safety protocols. Our resorts have always been scrupulously cleaned and sanitized every hour of every day. But now more than ever, our existing industry-leading practices are being enhanced to include several pre-emptive cleanliness measures, guaranteeing guests the peace of mind to enjoy their vacation with the utmost confidence.
Prevention is the key to safeguarding the health of our employees and guests. We long ago developed a sophisticated approach to preventing the spread of illnesses at our resorts under the guidance of medical professionals, the Centers for Diseases Control and Prevention (CDC), World Health Organization (WHO), and the local Ministries of Health in each country we call home. We have dedicated Quality Inspection Teams and environmental health and safety managers at all of our resorts to make sure every procedure is in place to protect every guest and team member. That even extends to our supply chain. Our resorts have always been equipped with full-service medical stations staffed daily with a registered nurse and 24/7 on-call medical personnel, but we’ve upgraded these facilities to include the appropriate equipment and supplies needed to address new protocols.
We have undertaken a thorough research assessment of all points of guest contact throughout our resorts and this has enabled us to focus on integrated advanced hygiene practices at over eighteen key touch points including:
1Arrival at our Airport Lounges
2Guest Transfers to our resorts
3Food & Beverage Outlets(Dining, Dining Rooms, Bars, Kitchens)
4Housekeeping & Laundry
5Elite Services(Butler Service, Club Sandals, Concierge)
7Resort Activities(Aqua Center, Dive Boats, etc.)
10Swimming Pools and Spa Jacuzzi’s
11Team Members Access Points
14Suppliers & Receiving
15All Public Areas(Resort, Beach, etc.)
16Back of House Areas(kitchens, store rooms, offices, etc.)
17Red Lane Spa
This all-encompassing approach starts from the moment guests arrive, through to the entire on resort experience up until our farewell.
Sandals Platinum Protocols of Cleanliness will include several pre-emptive cleanliness measures that safeguard the guest journey from arrival to departure, including additional health and well-being requirements across all points of contact on resort. New and enhanced protocols that will take effect across all 15 Sandals Resorts and three Beaches Resorts include:
Productive prevention has long been a key practice in safeguarding the health of all Sandals Resorts guests, team members and supply chains.
Under the guidance of medical professionals and with constant monitoring of advice and instruction provided by the Centers for Disease Control (CDC), World Health Organization (WHO) and local Ministries of Health in each country Sandals Resorts calls home, a dedicated quality inspection team, alongside environmental health and safety managers, ensures strict adherence and seamless implementation of a sophisticated approach to prevent the spread of all illnesses. All resorts are equipped with medical stations staffed daily with a registered nurse and 24/7 on-call medical personnel.
Additionally, Sandals Resorts has earned its place as the only hotel chain in the world to have all of its resorts certified by the EarthCheck benchmarking and certification program – awarded to companies that deliver clean, safe and healthy destinations for travellers whether they’re visiting, living or working in the destination – with nine resorts currently holding Master Certification.
The Travel Authority of the Nature Coast, Inc.
Located: 1045 E. Norvell Bryant Hwy. | Hernando, Florida 34442
ST25299-Call: (352) 628-0668 | Email: